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Logistics & Fulfillment

Shipping Policy

We ship worldwide and support both retail and wholesale orders with transparent lead times, tracking, and delivery guidance.

Worldwide Delivery

We ship to most major markets including the United States, Europe, Southeast Asia, the Middle East, and Latin America.

Processing Time

Most standard orders are prepared within 1 to 3 business days. Custom, OEM, or bulk orders may require additional production time.

Estimated Delivery

Standard shipping usually takes 7 to 15 business days, express shipping 3 to 7 business days, and DHL / FedEx / UPS 2 to 5 business days for most regions.

Tracking

Once shipped, you will receive tracking details by email. Please allow 24 to 48 hours for carrier updates to appear.

Shipping Fees

Shipping cost is calculated at checkout based on destination, order weight, and selected delivery method. Promotional free shipping may apply to qualifying orders.

Customs & Duties

International customers are responsible for import duties, taxes, or customs charges imposed by the destination country.

Delays or Lost Packages

Carrier delays caused by customs, weather, or logistics disruptions can occasionally occur. If a shipment is significantly delayed or appears lost, contact us at le1618385@gmail.com and we will help investigate with the carrier.